1. Acceptance of Terms
By providing your mobile phone number and opting in to receive SMS messages from shop.solartraining.au (“we”, “us”, “our”), you agree to these SMS Terms & Conditions.
These terms apply in addition to our general Terms & Conditions and Privacy Policy.
2. Purpose of SMS Communications
We may send SMS messages relating to:
- Order confirmations
- Course enrolments
- Live training reminders
- Event notifications
- Account updates
- Important service announcements
- Limited promotional offers relating to solar training courses or related services
SMS messages are used primarily for transactional and service-related communications.
3. Consent
We will only send SMS marketing messages where you have provided express or inferred consent in accordance with the Spam Act 2003 (Cth).
You may withdraw your consent at any time.
4. Opt-Out
You may opt out of SMS messages at any time by:
- Replying “STOP” to any message
- Contacting us via shop.solartraining.au
- Updating your communication preferences in your account
Opt-out requests will be processed promptly.
Transactional messages relating to active enrolments or purchases may still be sent where necessary to fulfil contractual obligations.
5. Message Frequency
Message frequency varies depending on your activity, including:
- Course purchases
- Event registrations
- Promotional opt-ins
We do not send high-volume or unrelated SMS marketing.
6. Charges
Standard message and data rates may apply depending on your mobile carrier and plan.
We are not responsible for carrier charges incurred as a result of receiving SMS messages.
7. Accuracy of Information
You are responsible for providing a valid and current mobile phone number.
If your mobile number changes, you must update your details in your account to ensure messages are delivered correctly.
8. Third-Party Providers
We may use reputable SMS gateway providers to send messages on our behalf.
We do not sell, rent or disclose your mobile number to third parties for unrelated marketing purposes.
9. Availability
SMS delivery is subject to:
- Mobile network availability
- Carrier reliability
- Technical limitations
We do not guarantee uninterrupted or error-free delivery of SMS messages.
10. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Delayed or undelivered messages
- Technical failures
- Carrier-related interruptions
Nothing in these terms excludes rights that cannot be excluded under Australian Consumer Law.
11. Changes to SMS Terms
We may update these SMS Terms & Conditions from time to time.
The latest version will always be published on shop.solartraining.au with the updated date.
12. Contact
For SMS-related enquiries, contact:
Solar Training Australia
Website: https://shop.solartraining.au
Email: privacy@solartraining.au