{"id":366,"date":"2026-02-18T11:15:48","date_gmt":"2026-02-18T00:15:48","guid":{"rendered":"https:\/\/shop.solartraining.au\/?page_id=366"},"modified":"2026-02-18T11:15:48","modified_gmt":"2026-02-18T00:15:48","slug":"sms-privacy-policy","status":"publish","type":"page","link":"https:\/\/shop.solartraining.au\/index.php\/sms-privacy-policy\/","title":{"rendered":"SMS Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">1. Overview<\/h2>\n\n\n\n<p>This SMS Privacy Policy explains how shop.solartraining.au (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, stores and protects your mobile phone number and related personal information when you opt in to receive SMS (text message) communications from us.<\/p>\n\n\n\n<p>This policy operates in conjunction with our general Privacy Policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. What Information We Collect<\/h2>\n\n\n\n<p>When you opt in to receive SMS communications, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your name<\/li>\n\n\n\n<li>Your mobile phone number<\/li>\n\n\n\n<li>Your order details<\/li>\n\n\n\n<li>Your course registration details<\/li>\n\n\n\n<li>Your communication preferences<\/li>\n\n\n\n<li>Records of SMS messages sent and received<\/li>\n<\/ul>\n\n\n\n<p>We do not collect sensitive information via SMS unless required for a specific transaction and with your consent.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. How We Collect Your Information<\/h2>\n\n\n\n<p>We collect your mobile number when you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Purchase a product or training course<\/li>\n\n\n\n<li>Register for a webinar or event<\/li>\n\n\n\n<li>Create an account on shop.solartraining.au<\/li>\n\n\n\n<li>Complete a checkout form<\/li>\n\n\n\n<li>Explicitly opt in to receive SMS notifications<\/li>\n<\/ul>\n\n\n\n<p>We only send SMS messages where:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have provided consent, and<\/li>\n\n\n\n<li>The message is relevant to your purchase, enrolment or expressed interest<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Why We Use SMS<\/h2>\n\n\n\n<p>We may use SMS to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm course registrations<\/li>\n\n\n\n<li>Send order confirmations and receipts<\/li>\n\n\n\n<li>Provide reminders for live online training<\/li>\n\n\n\n<li>Send important updates about purchased courses<\/li>\n\n\n\n<li>Notify you of changes to event schedules<\/li>\n\n\n\n<li>Provide limited promotional offers related to solar training<\/li>\n<\/ul>\n\n\n\n<p>We do not use SMS for unrelated third-party marketing.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Consent and Opt-Out<\/h2>\n\n\n\n<p>We comply with the Spam Act 2003 (Cth).<\/p>\n\n\n\n<p>You will only receive SMS marketing messages if you have opted in.<\/p>\n\n\n\n<p>You may opt out at any time by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Replying \u201cSTOP\u201d to any SMS<\/li>\n\n\n\n<li>Contacting us directly via our website<\/li>\n\n\n\n<li>Updating your account preferences<\/li>\n<\/ul>\n\n\n\n<p>Opt-out requests are processed promptly.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Third-Party Service Providers<\/h2>\n\n\n\n<p>We may use reputable SMS gateway providers to send messages on our behalf.<\/p>\n\n\n\n<p>These providers may store:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your mobile number<\/li>\n\n\n\n<li>Message delivery status<\/li>\n\n\n\n<li>Message history<\/li>\n<\/ul>\n\n\n\n<p>We ensure providers are required to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Protect your information<\/li>\n\n\n\n<li>Use it only for authorised purposes<\/li>\n\n\n\n<li>Comply with Australian privacy obligations<\/li>\n<\/ul>\n\n\n\n<p>We do not sell or rent your mobile number to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Data Security<\/h2>\n\n\n\n<p>We take reasonable steps to protect your information from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unauthorised access<\/li>\n\n\n\n<li>Misuse<\/li>\n\n\n\n<li>Interference<\/li>\n\n\n\n<li>Loss<\/li>\n\n\n\n<li>Unauthorised disclosure<\/li>\n<\/ul>\n\n\n\n<p>However, no electronic transmission is completely secure.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Data Retention<\/h2>\n\n\n\n<p>We retain SMS records only as long as reasonably required for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Business records<\/li>\n\n\n\n<li>Legal compliance<\/li>\n\n\n\n<li>Dispute resolution<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Access and Correction<\/h2>\n\n\n\n<p>You may request access to the personal information we hold about you.<\/p>\n\n\n\n<p>You may also request correction if the information is inaccurate.<\/p>\n\n\n\n<p>Requests can be made via the contact details below.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">10. Contact Details<\/h2>\n\n\n\n<p>For privacy enquiries, including SMS-related matters, contact:<\/p>\n\n\n\n<p><strong>Solar Training Australia<\/strong><br>Website: <a href=\"https:\/\/shop.solartraining.au\/\">https:\/\/shop.solartraining.au<\/a><br>Email: privacy@solartraining.au<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">11. Changes to This Policy<\/h2>\n\n\n\n<p>We may update this SMS Privacy Policy from time to time. The updated version will be published on shop.solartraining.au with the revised date.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Overview This SMS Privacy Policy explains how shop.solartraining.au (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, stores and protects your mobile phone [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-366","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/pages\/366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/comments?post=366"}],"version-history":[{"count":1,"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/pages\/366\/revisions"}],"predecessor-version":[{"id":367,"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/pages\/366\/revisions\/367"}],"wp:attachment":[{"href":"https:\/\/shop.solartraining.au\/index.php\/wp-json\/wp\/v2\/media?parent=366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}